Return & Exchange Policy

We offer a return/replacement within 7 days from the date of delivery of the product/s ordered on Fashionuro  subject to the following conditions (7days return/replacement guarantee):

 

YOU MUST INFORM US OF YOUR INTENTION TO REPLACE/RETURN THE ITEM TO US WITHIN 7DAYS OF RECEIPT OF THE PRODUCT.

  • Inform us on Mail: smartfashionuro@gmail.com (Customer Care mail id)
  • Inform us on Call: 8140400094 (Customer Care Phone Number)
  • Mon-Fri between 09:30 AM to 6:30 PM in the following circumstances
  1. Defective/Incorrect product replacement
  2. Return/Cancellation of a product you no longer want

WHAT IS Fashionuro  RETURN POLICY?

  1. Products which you received in “Damaged/Defective/Broken” condition.
  2. Products not as per description/photo on the website.

HOW TO RETURN PRODUCT?
Self-ship Return Policy : If You have Return Product via Self Ship on Following Address:
Fashionuro
163/164, parimal soceity,
near maruti chowk,
LH road,
varachha,
surat-395006
Ph : 8140400094

WHEN WILL GET REFUNDED?

We can refund you when the seller notifies us of the receipt of the item back from you or the online tracking shows as delivered to Our address. Remember that items have to be returned to sellers directly by you (self-ship). Once we get notification of the return item, we will credit the amount back to you within 3-4 working days (does not include Saturdays, Sundays and Bank Holidays).

COD Charges Dedicated in you Total amount when you have place COD Order

You will receive a full refund of the amount you paid, either via Online Transactions (for card payments and net banking) or via NEFT payment .

Your returns must reach our Return Cell with original tags; else you will not be eligible for refunds.

If the order is cancelled, lost or un-delivered to your preferred location/address, we will refund the complete order amount including shipping charges.